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Dining Room Team Lead
Langford, BC
Full-Time

We believe dining is an important part of joyful living. Our dining room is a place where residents gather, connect, and feel at home.

We are looking for a second Dining Room Team Lead who will work as a team with our current Team Lead to combine hands-on service with leadership, ensuring our dining experience is welcoming, efficient, and delivered with dignity and care.

This is a working leadership role, where the successful candidate will actively serve residents while supporting and guiding the server team.

Key Responsibilities:
Team Leadership:

Lead by example in all aspects of dining room service including greeting residents, taking orders, and serving meals.
Provide on-shift guidance and coaching to servers and new staff.
Support the Head Chef with server performance reviews.
Assign and supervise completion of daily service tasks.
Troubleshoot service issues and escalate concerns when appropriate.

Team Coordination:
Assist with scheduling for the server team.

Help coordinate staff time-off requests and absences.
Support training and mentoring of new team members.
Maintain smooth communication between the kitchen and dining room teams.
Monitor service flow, table turnover, and cleanliness standards.

Resident Experience:
Build positive relationships with residents and respond to requests with professionalism and care.

Help create a warm and dignified dining atmosphere that reflects the Cherish community.
Support themed dinners, family events, and special occasions.

Safety & Compliance:
Ensure all health and food safety protocols are followed.

Maintain clean and organized service areas.
Monitor adherence to dress code, safety practices, and professional standards.

Qualifications:

Criminal Record Check with Vulnerable Sector clearance.
Bondable.
1+ year supervisory experience.
2+ years serving experience.
Experience working with seniors is considered an asset.

Education & Certifications:

Grade 12 or equivalent combination of education and experience.
WHMIS certification.
Food Safe Level 1 (completed within the last two years).
Serving it Right.

Language:

English Fluency written and oral required.

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Apply for Team Lead - Dining Room Server at Cherish at Central Park